Privacy Policy

1. Introduction

7 Dawn Client Services ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when filling out forms, scheduling consultations, or subscribing to our newsletter.
• Health Information: With your consent, we may collect health-related information necessary to provide home health care services. This is treated as protected health information (PHI) under HIPAA.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and clicks. This helps us improve user experience.
• Device Information: Browser type, operating system, IP address, and device identifiers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our home health care services
• To communicate with you about appointments, care plans, and service updates
• To send newsletters, care tips, and marketing communications (with your consent)
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly (e.g., consent preferences).
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.

You can manage your cookie preferences through the cookie banner displayed on your first visit or by clearing your browser cookies.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., email delivery, analytics).
• Legal Compliance: When required by law, subpoena, or other legal process, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails.
• Cookies: Manage your cookie preferences via the cookie banner or browser settings.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.